SHOE-SHINE BOY'S SPEECH Helped THE BOSS IN SAVING A CORPORATION ON THE Brink OF BANKRUPTCY.
Otek Corporation is the largest cash register company in the world, but in the early years of its establishment, because of the negative thinking of the sales representatives, Otek was on the verge of bankruptcy.
At that pivotal moment, the "speech" of a fledgling shoe-shine boy ignited the morale of the meeting attendees.
Thanks to that, the company that was in danger of closing down has risen up and entered its prosperous path.
That year, the company was in a financial crisis. Chairman Chafer personally visited the intermediate sales representatives.
He knows well that they are the most important assets of the company, and the best way to protect this asset is to stimulate their vitality.
Mr. Chafer said to depressed sales representatives: “Our competitor is releasing some news that Otek is facing an irreparable financial crisis; There's even a rumor that we're going to cut staff. All of this is not true. I'm here today to summon you, invite everyone to explain themselves, and honestly share their own difficulties."
A sales representative said: "My sales are down because the area I am in charge of is suffering from drought, everyone's business is affected, no one wants to buy cash registers.
Moreover, this year is the year of the presidential election, everyone is interested in the election results, focusing their attention on the president, no one is interested in buying a cash register…"
The first person did not finish speaking, the second immediately stood up, even his reason was more negative than the previous one, his words were full of pain and depression: "I think the company is about to be dissolved, like a building fraught with danger. I admit I'm about to jump jobs."
At this point, half of the sales reps honestly said they were looking for another way out.
Mr. Chafer "jumped" into the chair, excitedly interrupted the other employee, and calmly said: "I'm taking a 5-minute break so I can polish my shoes, but you guys can just be seated, there will be very good content."
=>> Speech during recess
A minute later, the boy who daily shines shoes for employees at the company gate was called in. The chairman did not hesitate to put on his shoes and chat with the shoe shiner in front of everyone.
"How old are you? How long have you been polishing your shoes at the gate of our company?" he asked.
"I'm 9 years old. I've been here for 6 months." The boy answered.
"Very good. How much money do you make for each pair of shoes?"
"5 cents each pair." The boy replied, "But sometimes I get a little tip."
"Before you came, who shined the shoes here? Why did that person leave?"
"It's Mr. Beers, 17 years old. I heard that he didn't feel that shoe shine was enough, so he left."
"So you can only make 5 cents a pair if you shine shoes, can you sustain your life?"
The sales representatives were amazed at the boy's answer.
"Okay, sir. Every week, I give my mother 1cents, deposit 5 cents in the bank, and keep 2 cents for pocket money. I think that after working for about 1 year, I can use my bank savings to buy a bicycle but my mother doesn't know about this. I want to give my mom a surprise." The boy said while polishing his shoes.
Looking at the shiny leather shoes, Mr. Chafer took out 5 cents to pay, the boy happily said: "Thank you."
This chairman again took out a coin and gave it to him. The boy smiled happily and said, "Thank you."
Mr. Chafer touched his head emotionally and said, "Boy, thank you. You gave us a very good speech."
Then, he turned to the staff: "Now this child is doing the job that a young man 8 years older than him used to do. The same job, the same remuneration, the same target audience. "
"But …", he continued emotionally: "The end of two people is different. The thoughts of this shoe-shine child are full of hope in life. When working, a smile is always on my face. The child hopes for success, so success will also come. And the other young man always had a cold attitude, a frustrated, pessimistic, unstable mood.
Moreover, when he received 5 cents from a guest, he didn't know how to say "thank you" so they didn't give a tip and didn't want to see his cold face…
Therefore, his business will become more and more miserable, of course, he will not be able to maintain his life."
At this point, the boy interrupted and said: "I believe, as long as I work hard, there will be many people who need me…"
The sales representative who once made the first statement said, "I see. Our sales are not high because we only know how to accept other people's difficulties, scared by the other's difficulties then withdraw, instead of bringing joy and spreading victory to the other party, eliminating their fear of selling cash registers.
Actually, no matter how difficult it is for the other person, when you bring optimism and confidence to them, they will naturally accept you."
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